Privacy Policy

Introduction and Scope

rynovathielos ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rynovathielos.com and use our budget compliance services.

This policy applies to all users of our platform, including visitors who browse our website, registered users who create accounts, and clients who engage our professional services. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information from and about users of our services, including information by which you may be personally identified and information that is about you but individually does not identify you.

We collect this information directly from you when you provide it to us, automatically as you navigate through our website, and from third parties such as business partners and service providers who assist us in operating our website and conducting our business.

How We Use Your Information

We use information that we collect about you or that you provide to us for various legitimate business purposes:

• To provide you with our budget compliance services and support
• To process your transactions and manage your account
• To communicate with you about our services, including responding to your inquiries and providing customer support
• To improve our website and services based on your feedback and usage patterns
• To send you administrative information, such as changes to our terms, conditions, and policies
• To personalize your experience and deliver content and service offerings relevant to your interests
• To detect, prevent, and address technical issues and security vulnerabilities
• To comply with legal obligations and enforce our terms of service
• To conduct research and analysis to better understand our users and improve our services

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this privacy policy. We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect and defend our rights and property, to protect the safety of our users or others, or to investigate fraud.
• Consent: We may share your information for any other purpose with your explicit consent.

Your Privacy Rights

Under Canadian privacy legislation, you have several important rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days and may require verification of your identity before processing your request.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot ensure or warrant the security of any information you transmit to us.

In the event of a data breach that poses a real risk of significant harm to individuals, we will notify affected individuals and relevant authorities as required by applicable privacy laws, typically within 72 hours of becoming aware of the breach.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

• Account Information: Retained for the duration of your account plus 7 years after account closure for legal and tax purposes
• Financial Data: Retained for 7 years after the end of the fiscal year to comply with Canadian tax and business regulations
• Communication Records: Retained for 3 years to provide customer support and resolve disputes
• Technical Data: Retained for 12 months for security monitoring and system improvement purposes
• Marketing Data: Retained until you unsubscribe or for 2 years of inactivity, whichever comes first

When personal information is no longer needed for these purposes, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device when you visit our website.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly and cannot be switched off
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns

You can control and manage cookies in your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada, including the United States, where our service providers are located. These countries may have different data protection laws than those in Canada.

When we transfer your personal information outside of Canada, we ensure appropriate safeguards are in place to protect your information, including:

• Contractual clauses that require service providers to protect your information in accordance with this privacy policy
• Certification under recognized privacy frameworks such as Privacy Shield (where applicable)
• Implementation of technical and organizational measures to ensure data security during transfer and processing

By using our services, you acknowledge and consent to the transfer of your information to these countries for processing in accordance with this privacy policy.

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

If we make material changes to this privacy policy, we will notify you by posting a notice on our website homepage and may also send you an email notification if you have provided us with your email address. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Your continued use of our services after any changes to this privacy policy will constitute your acceptance of such changes.